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Child Safety at Step By Step Care

We want every child to be safe
 

At Step By Step Care, we care about children and young people.

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We want every child to feel:

  • Safe

  • Happy

  • Welcome

  • Respected

  • Listened to

  • Included

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Every child has the right to be safe.

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No one has the right to hurt you, scare you, bully you or make you feel unsafe.

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We promise to keep children safe

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We will:

  • Listen to you.

  • Treat you with kindness and respect.

  • Help you make choices about your care.

  • Make our clinics and activities as safe as possible.

  • Make sure our workers know how to keep children safe.

  • Take action if someone is hurting you or making you feel unsafe.

  • Respect your family, culture, language and abilities.

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We want children with disabilities to feel safe and included too.

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Your voice matters

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You can tell us:

  • What makes you happy.

  • What makes you worried.

  • What you like or do not like.

  • If something makes you feel uncomfortable.

  • If someone is hurting you.

  • If you do not feel safe.

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You can tell us in your own way.

You can talk, write, draw pictures or use a communication device.

We will listen to you.

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What if I do not feel safe?

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If you feel unsafe, you can:

  1. Tell a therapist or support worker you trust.

  2. Tell your parent, carer or another trusted adult.

  3. Ask someone to help you tell us.

  4. Contact Step By Step Care.

  5. ​

You will not get into trouble for telling us about something that worries you.

We will take your concern seriously and work to help keep you safe.

You do not have to talk to the person who made you feel unsafe.

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How to contact us

Step By Step Care

Email: info@stepbystepcare.com.au

Phone 1800 263 924

Ask to speak with our Child Safety Officer.

If someone is in danger right now, call 000.

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